Use an ordinary ruler to measure your foot in inches. Make sure you are standing, wearing the socks or stockings you will wear with your new shoes. Then convert the measurement to your shoe size using the following chart.
Shipping & Returns
Shipping Methods Standard Ground (US) - $7.00 2 Day Service (US) - $18.00 Next Day (US) - $25.00 DHL Global Mail (Canada) - $15.00
Cancellations We are unable to make changes to or cancel an order once it has been submitted. If you have additional questions please call G.H. Bass & Co. Customer Service at 1-800-345-9787 or email firstname.lastname@example.org
How to Return an Item Please complete the form included in your order, including the reason code. Repack the item you wish to return. Be sure to enclose your return form.
Please send your returns to: G.H. Bass & Co. Returns Department 9271 Meridian Way West Chester, OH 45069
Refunds will be made for all merchandise in original, unused condition within 60 days of the date of delivery.
Refunds will be given in the original form of payment.
Shipping and handling costs, gift box, and other charges are non-refundable.
Refund will include the cost of the item, plus any applicable sales tax.
In order to exchange an item, please place a new order and return the original item for a refund.